Legal
Specified Commercial Transactions Act disclosure (for guests)
日本語 ／ English
This English version is for reference. The Japanese version prevails.
- Seller
- 株式会社SAILX（SAILX Inc.）
- Representative
- 金澤 太良（Taira Kanazawa）
- Address
- 〒150-0043 東京都渋谷区道玄坂1丁目10番8号 渋谷道玄坂東急ビル2F-C
- Phone
- Disclosed without delay upon request (please contact us at the email address below).
- info@skillget.biz
- Service
- Taking your booking request at a beauty salon in Japan, passing messages between you and the salon, and collecting the prepayment on the salon's behalf. The treatment itself is provided by each salon.
- Price
- Treatment price: as shown on each salon's page. Booking fee (our charge): 20% of the treatment price. Prices on the booking pages are the total you pay, including the booking fee and tax.
- Other costs
- Internet connection fees. Your card issuer may charge a foreign transaction fee, because the charge is made in Japanese yen.
- Payment method
- Credit or debit card (processed by Stripe). Amounts shown in other currencies are estimates only.
- When you pay
- You register your card when you send a booking request; nothing is charged at that point. Once the salon confirms, the total is charged 24 hours before your appointment (or right away if it is confirmed less than 24 hours before).
- When the service is provided
- On the date and time the salon confirms.
- Changes and cancellations
- You can change the date and time of your booking once, up to 3 business days before your visit.
- More than 48 hours before: free
- From 48 to 24 hours before: 50% of the total
- Within 24 hours or no-show: 100% of the total (no refund)
- If the salon has to cancel, you get a full refund.
- If you arrive late, the salon will shorten the service for delays of up to 15 minutes. Beyond 15 minutes, the booking may be treated as a no-show (100% of the total).
- These rules also apply to cancellations for reasons beyond your control, such as flight cancellations or delays, weather or natural disasters. Please check with your travel insurer whether you are covered.
- Refunds
- If the salon cancels or cannot provide the treatment, you get a full refund including the booking fee. Refunds go back to the card you paid with; it can take a few days for the card company to show it.
- Terms
- Terms for guests